1. Booking
Conditions
Once you have signed a booking or in the event of making a booking
by telephone as in most cases, you authorize our, or our Agents
Reservation Clerk to do so on your behalf, accepting these conditions,
accompanied by the required flight or car hire deposit, and
The Company has confirmed the booking a contract comes into
existence between you and The Company.
Bookings may be made by telephone, and you are encouraged
to do this to ensure that accommodation, flight seats and
car hire are available on the dates required. When confirming
your booking The Company will issue you with a confirmation
invoice showing the balance due, which will be payable not
less than eight weeks before the scheduled departure of the
aircraft or collection date for your car hire.
Bookings made within eight weeks of the scheduled
date must be accompanied by payment in full. If you don't
we reserve the right to treat your booking as cancelled, and
you would incur cancellation charges which could be up to
100%.
The Company does not accept responsibility for any
travel or accommodation arrangements made by you before you
have received final confirmation of your booking.
2.
The Company's Obligations
The Company has done its best to ensure that the statements
made in its brochure are correct, and we do our utmost best
to ensure that the holidays offered are properly arranged
and that services, accommodation, car hire and organizations
used are reputable. Nevertheless arrangements have to be made
substantially in advance and difficulties can, occasionally
arise. Accordingly, while The Company accepts liability for
any loss you may suffer as a direct result of negligence of
our employees or agents, we do not accept liability for events,
or the acts or omissions of people, outside our control, if
you are unfortunate enough to suffer any such problems, your
holiday insurance may provide a measure of compensation.
3.
Holiday Insurance
You must take out holiday insurance providing cover equal
to or better than provided under The Company's specially arranged
insurance. You attention is drawn to the fact that some of
the circumstances which might necessitate you canceling your
holiday are one which would entitle you to make a claim under
the insurance. In such situations this would pay for the cancellation
charges which The Company would be entitled to claim as described
in the next section. Motor insurance is compulsory and is
included in the price of the car hire but is not included
as separate cover in the standard holiday insurance. Any non
standard motor insurance should be notified in writing to
use by the client, at an additional cost.
4.
Alterations By The Company
Minor alterations may occur in the details of your holiday
( for example aircraft flight times - change to hotel facilities),
and will notify you of such minor changes as quickly as possible.
Delays caused by weather conditions, technical transport problems,
strikes, industrial action or other circumstances outside
of our control ( other than specified below) are regarded
as minor alterations and no refund or recompense can be given
in these circumstances.
If any more major material alteration becomes necessary after
the payment of your confirmation invoice is due you have a
choice of either:
A.
Accepting the amendments as offered.
B. Purchasing another holiday available from us.
C. Canceling your holiday.
If
you choose A or B we will pay you compensation on the scale
shown. If you choose C we will refund you all monies you have
paid but no compensation.
| Period before scheduled departure
within which a major change is
notified to you or your agent
More
than 42 days
15
- 42 days
8
- 14 days
0
- 7 days |
Compensation
per
person
Nil
£10
£15
£20 |
please
note that compensation payments do not apply where changes
are caused by the reason of war, riots, civil strife, terrorist
activity, natural disaster, fire, technical problems to transport,
closure of airports and events beyond our control.
5.
Cancellation By You
If you or any other member of your party wishes to cancel
a holiday ( or any part thereof) which is subject of a confirmed
booking notice of cancellation must be in writing, must be
signed by the person who signed the booking form, or in the
event
of a credit card booking the card holder, and must be either
sent by recorded delivery mail or handed in at P and R Travel
Ltd offices during working hours and written receipt obtained.
Please
note that the policy of our Principles varies so much that
we have a general policy to cover all eventualities. Therefore,
all arrangements booked through The Company are " NON-REFUNDABLE"
and are subject to 100 per cent cancellation fees, unless
otherwise stated on our invoice and therefore insurance is
most strongly recommended. No amendments, alterations are
allowed once it is confirmed at the time of booking. If possible,
an amendment fee over and above whatever our principle(s)
charge is levied.
6.
Cancellation By The Company
It may be that particular circumstances outside the control
of The Company may result in our having to cancel your holiday.
In the event of this being necessary, we will inform you as
soon as possible, and will offer you the option of either
an alternative holiday of at least comparable standard ( if
available) or a refund of all monies paid less The Company's
reasonable expenses. The particular circumstances to which
this paragraph applies are hostilities, civil or political
unrest, natural disasters, epidemics, local or national government
acts, fires or storms, strikes, airline failures or any other
circumstances regarded as Acts of God. The Company may also
cancel your holiday at any time after payment of your confirmation
invoice if you default in paying the balance due under that
invoice.
7.
Passports, Visas and Health
The clients shall be fully responsible for ensuring that all
necessary travel documents such as passports, visas and health
documents are valid. The Company strongly advises clients
contact the appropriate authorities. The Company cannot accept
any responsibility for any loss caused by faulty personal
documentation.
8.
Postage
Tickets are normally dispatched by post. Clients are required
to collect ticket(s) at P and R Travel Ltd's office usually
10 days before departure, unless other arrangements are agreed.
Scheduled tickets are normally sent " Recorded Delivery" at
your request but The Company accepts no liability for tickets
delayed or lost in the post. All tickets remain the property
of P and R Travel Ltd.
We
advise ONWARD / RETURN flights are reconfirmed 72 hours before
departure. Clients must check-in at the appropriate airport
at least 3 hours before departure.
All
of these conditions laid down are in addition to those of
our Principle(s) and cannot be altered unless in writing (
see Cancellation By You). Your contract with us is made on
the terms of these booking conditions and is subject to English
laws and jurisdiction.