Cookie Policy

Last Updated: 27 August 2026

P & R Travel Agency Limited, trading as P & R Travel (“PandR Travel”, “we”, “us” or “our”), uses cookies and similar technologies on our website, www.pandrtravel.co.uk (the “Website”).

This Cookie Policy explains what cookies are, how we use them, the types of cookies that may be placed on your device when you visit our Website, and how you can manage your cookie preferences.

This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, mobile phone, tablet or other device when you visit a website.

Cookies allow a website to recognise your device and remember certain information about your visit. They can help websites operate correctly, improve performance, remember preferences and provide a better user experience.

Cookies may be either:

• First-party cookies, which are placed by PandR Travel; or
• Third-party cookies, which are placed by third-party service providers whose services we use on our Website.

Cookies may also be either session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a defined period or until you delete them.

2. Why Does PandR Travel Use Cookies?

We use cookies and similar technologies for several purposes, including to:

• Make our Website function properly.
• Enable and maintain secure website sessions.
• Remember information you enter during searches and booking processes.
• Remember your preferences and settings.
• Improve the speed, performance and usability of our Website.
• Understand how visitors use our Website.
• Analyse website traffic and user behaviour.
• Improve our products, services and website content.
• Help detect fraudulent or suspicious activity and protect our Website.
• Support our marketing and advertising activities where applicable.
• Measure the effectiveness of advertising and promotional campaigns.
• Provide relevant content and offers where you have given the required consent.

Our existing Privacy Policy also explains that cookies may be used to improve usability, estimate audience size and usage patterns, remember preferences, customise the Website and support website security.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Website.

They may be used to:

• Maintain your browsing session.
• Enable flight and hotel searches.
• Support booking and enquiry processes.
• Remember information during a booking journey.
• Maintain website security.
• Prevent fraudulent or malicious activity.
• Provide access to secure areas of the Website.
• Maintain technical functionality.

Without these cookies, some parts of our Website may not function correctly.

Where permitted by applicable law, strictly necessary cookies may be used without obtaining consent because they are required to provide a service or functionality you have requested.

3.2 Functional Cookies

Functional cookies allow the Website to remember choices you make and provide enhanced functionality.

For example, they may help us remember:

• Your preferred settings.
• Your selected travel search criteria.
• Your preferred language or region.
• Information required to make your browsing experience more convenient.

Disabling these cookies may mean that some personalised features do not work as intended.

3.3 Analytics and Performance Cookies

We may use analytics cookies to understand how visitors interact with our Website.

These cookies can help us understand information such as:

• The number of visitors to our Website.
• Which pages visitors access.
• How visitors navigate through the Website.
• How long visitors spend on particular pages.
• Which features are used most frequently.
• Whether users experience technical problems.
• How our Website performs across different devices.

We may use third-party analytics providers to assist us with this analysis. Our Privacy Policy confirms that third-party web analytics services may use cookies and web beacons and may collect information about your device, network and IP address.

Analytics information may be aggregated or otherwise processed to help us improve our Website and services.

3.4 Advertising and Marketing Cookies

Where applicable and where you have provided the necessary consent, we may use advertising and marketing cookies to help us:

• Deliver relevant advertisements.
• Measure advertising performance.
• Understand interactions with our marketing campaigns.
• Limit the number of times you see a particular advertisement.
• Understand which travel offers or services may be of interest to visitors.
• Measure conversions resulting from advertising campaigns.

Advertising cookies may be placed by PandR Travel or by third-party advertising partners.

Our Privacy Policy also states that PandR Travel may work with third-party advertising and social media platforms for advertising purposes.

3.5 Social Media Cookies

Our Website may contain features, links or content provided by social media platforms.

These third parties may use cookies or similar technologies when you interact with their content or services.

The use of these cookies is controlled by the relevant third party and is subject to that third party's own privacy and cookie policies.

3.6 Booking and Search Cookies

Because PandR Travel provides flight, hotel and holiday-related services, cookies may be used during search and booking journeys.

For example, cookies or similar technologies may help us:

• Remember your selected travel dates.
• Remember your selected destinations.
• Maintain your search session.
• Retain booking information while you move between pages.
• Support the booking process.
• Provide relevant information during your booking journey.

PandR Travel's Website provides flight and hotel search and booking functionality, including passenger, destination, travel date and room information.

4. Third-Party Cookies

Some cookies on our Website may be placed by third-party service providers.

These providers may include organisations that provide services such as:

• Website analytics.
• Website hosting and technical services.
• Security and fraud prevention.
• Advertising and marketing.
• Social media functionality.
• Booking and travel technology.
• Payment and transaction services.
• Customer communication and support.

Third-party providers may process information collected through cookies in accordance with their own privacy policies.

PandR Travel does not control the cookies used by third parties. We recommend reviewing the relevant third party's privacy and cookie information where appropriate.

5. Personal Information and Cookies

Some cookies may collect information that can be associated with an online identifier, device or IP address.

We handle information collected through cookies in accordance with applicable data protection and privacy laws and our Privacy Policy.

Cookies should not normally be used to collect sensitive information unless there is a lawful basis and appropriate safeguards for doing so.

For information about how PandR Travel processes personal information, please refer to our Privacy Policy.

6. Your Cookie Choices

Where applicable, you may be presented with a cookie banner or consent management tool when you first visit our Website.

Depending on the type of cookie, you may be able to:

• Accept all cookies.
• Reject or decline non-essential cookies.
• Select specific categories of cookies.
• Change your preferences at a later time.

Strictly necessary cookies may continue to operate because they are required for the Website to function.

If you choose to disable certain cookies, some Website features may not work correctly or some services may become unavailable.

7. Managing Cookies Through Your Browser

You can also manage or delete cookies through your browser settings.

Most modern browsers allow you to:

• View cookies stored on your device.
• Delete existing cookies.
• Block cookies.
• Allow cookies only from certain websites.
• Receive a warning before cookies are stored.

Please note that changing your browser settings may affect the functionality of our Website and other websites you visit.

8. How Long Do Cookies Remain on Your Device?

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie.

Session cookies are normally deleted when you close your browser.

Persistent cookies remain on your device for a defined period or until they are manually deleted.

The retention period may vary depending on the purpose of the cookie and the third party that provides it.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes to our Website.
• Changes to the cookies and technologies we use.
• Changes to our service providers.
• Changes in applicable legal or regulatory requirements.
• Changes to our business or services.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this page periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, you can contact us using the details below:

P & R Travel Agency Limited trading as P & R Travel

Email: info@pandrtravel.co.uk
Telephone: 01582 421 421
Website: www.pandrtravel.co.uk

Registered Office:
78 Leagrave Road
Luton
LU4 8HZ
United Kingdom

Our website currently provides info@pandrtravel.co.uk and 01582 421 421 as contact details.

11. Related Policies

For more information about how we collect, use, store and protect personal information, please see our:

• Privacy Policy
• Terms and Conditions

By continuing to use our Website, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy, subject to your cookie choices and applicable law.